Contact Serta Office Seating
Have questions about our ergonomic chairs? Our team is here to help you find the perfect seating solution for your workspace.
Reach Our Team
Headquarters
Serta Office Seating
1847 Commerce Drive
Suite 320
Charlotte, NC 28203
United States
Response Time
Our Serta seating specialists typically respond within 1-3 business days. For urgent inquiries about executive chairs or big & tall models, we prioritize same-day responses.
Office Hours
Monday – Friday
9:00 AM – 6:00 PM EST
Closed Weekends & Holidays
Send Us Your Question
Whether you need help choosing between our executive chairs, big & tall models, or specialty seating solutions, we’re here to guide you through our complete collection.
Common Questions About Serta Chairs
Our Serta big & tall office chairs support up to 400 lbs, with reinforced frames and commercial-grade components. Models like the Big & Tall Executive with Air Technology feature extra-wide seats and enhanced lumbar support specifically engineered for larger body types.
Serta bonded leather chairs offer classic elegance and easy cleaning, perfect for executive offices. Our fabric and microfiber chairs provide superior breathability for all-day comfort, ideal for warmer environments or extended sitting sessions.
Our Air Health & Wellness technology uses strategically placed air chambers that conform to your body’s unique contours. This system, featured in the Bryce Executive and Big & Tall Air models, provides dynamic support that adjusts as you move throughout your workday.
Yes, our professional manager chairs and executive models feature height-adjustable pneumatic lifts compatible with standard and standing desk heights. We recommend models with adjustable arms and lumbar support for optimal ergonomics at varying desk heights.
Serta memory foam provides consistent, body-conforming cushioning throughout the day. Our Smart Layers technology combines multiple foam densities for responsive support that prevents pressure points while maintaining its shape over years of use.
Every Serta office chair ships with detailed assembly instructions and all necessary hardware. Most models assemble in 15-30 minutes with basic tools. Video assembly guides are available on Amazon for popular models like the Works Executive and Bryce Executive chairs.
Replacement parts for our office chairs are available through authorized retailers. Common components like armrests, casters, and gas lifts can be ordered separately. Contact us with your chair model number and we’ll help you locate the specific parts you need.